My S25 Ultra camera rattles rapidly or something like stuttering noise when switching between 0.6x to other focus. There has been no physical damage and its brand new phone (Feb'25 launch purchased)
I am noticing this problem after the April 2025 software update. Hopefully we have a software fix for this?
IF this is a manufacturing defect for some batches. Its very sad to go through such things for an extremely expensive phone and i dont want to replace parts and lose my resale value in future.
Edit: Sharing the YT short video of the problem I'm trying to explain:
Even Iam facing the same issue. I have submitted the feedback with error logs. Customer care asked me to reset camera settings and clear the data and cache but no use.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
