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Original topic:

S25 ULTRA CAMERA ISSUE

(Topic created on: 03-22-2026 01:57 PM)
141 Views
Mohammed_Said
Beginner Level 4
Options
Galaxy S
To the team,

Is anyone experiencing camera performance issues with the S25 Ultra? 

Specifically, I've noticed stuttering and autofocus malfunctions. 

Could you please advise on potential solutions?
3 Comments
Galaxy S
Did you download load camera assist?
Galaxy S
If yes. Disable Auto lens switching
Samsung_specialist
Community Manager
Options
Galaxy S

Thank you for your inquiry, and we apologize for the inconvenience.

Regarding the camera stuttering and autofocus issue, kindly try the following steps:

  1. Ensure your device software is updated (Settings > Software update)
  2. Clear Camera app cache: Settings > Apps > Camera > Storage > Clear cache
  3. Restart the device
  4. Reset Camera settings (open Camera > Settings > Reset settings)
  5. If you are using Camera Assistant, you may try disabling Auto lens switching and test again.
  6. Additionally, please test the camera in Safe Mode to check if any third-party app is causing the issue.

If the issue persists, we recommend visiting the nearest authorized service center for full diagnosis.