S24 ultra

[Absheek]

Image is not optimising. Earlier it will take time for optimisation and getting a very good quality image. Now the quality very poor compare another Samsung mobiles. And the battery draining quickly.

Someone help me with the same. Its from last 2 weeks 

[Samsung_specialist]

Thank you for sharing your experience. We understand your concern regarding the image optimization quality and battery draining on your Galaxy S24 Ultra.

Kindly follow the below troubleshooting steps:
For camera quality:

1. Ensure the device software is updated to the latest version via Settings > Software update
2. Clear camera app cache from Settings > Apps > Camera > Storage > Clear cache
3. Reset camera settings by opening Camera > Settings > Reset settings
4. Check if Scene Optimizer is enabled in Camera settings
5. Test the camera in Safe Mode to ensure no third-party app is affecting performance

For battery performance:

1. Restart your device and monitor usage
2. Check battery usage via Settings > Battery and identify any apps consuming high power
3. Close unused background applications
4. Reduce screen brightness and disable features like Always On Display if not needed
5. Ensure all apps are updated to the latest versions
6. If the issue started recently, it may be related to a recent update, and performance should improve after a few days of usage optimization.

If the issue persists, we recommend visiting the nearest authorized service center for further inspection:
https://www.samsung.com/ae/support/service-center/

You can also reach us through the following page:
https://www.samsung.com/ae/support/contact/