S24 ultra issue vibration camera video

[charaf07]

 When I want to take a video and move the phone, I feel vibration in the phone, exactly in the direction of the lens. What should I do to solve this problem? 

[MOQBALI]

Waiting for Samsung to fix this problem. Most used S24 ultra have the same issue

[Sebbie_131]

I am experiencing the same issue. Just now, when I started to record a video, the same problem occurred. Please refer to my recent post for more details. I have never dropped this phone, and I do not use it frequently because it is too large for me. However, when I started recording a video, I encountered the same issue. Could this be due to the March update?

[Samsung_specialist]

Sorry for that, there are a few troubleshooting steps you can try:

1. Restart Your Phone
2. Check for Software Updates
3. Clear Camera App Cache: Clear the cache and data of the camera app. This can sometimes resolve performance issues. To do this, go to Settings > Apps > Camera > Storage > Clear Cache/Clear Data.
4. Test in Safe Mode: Boot your phone into safe mode to determine if a third-party app is causing the issue. If the camera works fine in safe mode, then one of your installed apps may be the culprit. Uninstall recently installed apps one by one to identify the problematic app.
5. Reset Camera Settings: Open the camera app, go to Settings, and then tap Reset settings or Reset to default. This will reset the camera settings to their default values, which can sometimes resolve issues.

If the problem persists after trying these steps, we recommend visiting a service center for a physical inspection of your device. You can locate your nearest service center using the following link: https://www.samsung.com/ae/support/service-center/ 

[charaf07]

I did all of these things and the problem is still the same. Can a previous update solve the problem?

[MagedMagic]

That doesn't work. Still have the issue

[MagedMagic]

Same here. There is something vibrating on video and moving

[Members_2J1vNOc]

I also have this problem when I bought this device. It was amazing, but after the March update, it got really bad. I am thinking of switching to an iPhone since I bought this device to take videos.