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Original topic:

S24 ultra ear buds voucher not found

(Topic created on: 03-16-2024 02:41 AM)
245 Views
lakshan17
Active Level 2
Options
Galaxy S
I got my preordered phone 2 days ago, upon checking the benefits i don't see any voucher instead it says "your voucher will appear when they will be availble for you"
I contacted my retailer and he said this is 100% GURANTEED pre-order set.
Should i wait or what should i do? Btw i haven't insert the sim card yet.
8 Comments
akrammi
Active Level 5
Galaxy S
Bro if it is 100% confirmed pre-booked phone then voucher will definitely appear under benefits.
If it is taking too long then you can always call samsung pakistan helpline number to check.
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lakshan17
Active Level 2
Galaxy S
They are not helping at all, i contacted two samsung personels and they said they can't do anything do about it, call the retailer lol
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akrammi
Active Level 5
Galaxy S
When did you buy phone and when did retailer received phone?
0 Likes
lakshan17
Active Level 2
Galaxy S
Pre ordered it on 6th feb and received it 2 days ago
0 Likes
akrammi
Active Level 5
Galaxy S
Then no worries. I received my phone on 26 February and voucher appeared on 5th March. So be patient. It will appear In Sha Allah
0 Likes
lakshan17
Active Level 2
Galaxy S
Thats a relief, thanks
0 Likes
_DeAdSouL_
Active Level 4
Galaxy S
If samsung said no. Then it's not Pakistan preorder phone
0 Likes
lakshan17
Active Level 2
Galaxy S
Samsung isn't helping by any means, i talked to two live representative and call their service centre, even after providing the imei and serial no they can't even look up in their database if this is a early bird preorder product, all of them said to contact the retailer because i didn't pre ordered it from their website lol
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