Original topic:

S24 ultra battery drain

(Topic created on: 02-23-2024 02:55 PM)
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AK997
Active Level 1
Options
Galaxy S
Hello guys, I got my S24 Ultra around three days ago and the battery seems to be draining a lot, I'm getting less than 6 hours screen on time, I've read here that transferring data through smartswitch might be the reason but I'm not sure if that's the case, I did use smartswitch to transfer the data but is it really the reason behind this drain? 

Kindly help me as I'm so inconvenienced about this. 

PS. In the device care it shows "Learning Usage Patterns" and I can't see the predicted hours remaining. 

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8 Comments
Zammi
Active Level 8
Galaxy S
Usually it will take one to two weeks to optimize the device for your usage pattern. By the way, I recommend you to disable 5G from Connections/mobile network settings. These days 5G of both Etisalat and Du are not good due to their on-going changes. LTE is far better and very stable.
AK997
Active Level 1
Galaxy S
Thanks for replying.

Is it with everyone or only specific versions? As a lot of reviewers were able to state their battery experience for the first week, and will the performance become better after this period?

I already switched 5G off since I bought it.
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Zammi
Active Level 8
Galaxy S
You can install the first update now.
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AK997
Active Level 1
Galaxy S
I just did, will check if it'll get any better.
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Samsung_specialist
Community Manager
Options
Galaxy S

Here are a few steps you can take to troubleshoot and improve battery life:

1. Optimize Settings: Review your device settings and optimize them for better battery life. This includes adjusting screen brightness, disabling unused features like location services and background app refresh, and limiting notifications.

2. Monitor Battery Usage: Check which apps or services are consuming the most battery power. You can do this by going to Settings > Battery > Battery usage. Identify any apps or processes that are draining the battery excessively and consider limiting their usage or troubleshooting them further.

3. Restart Your Device: Sometimes, a simple restart can resolve temporary software glitches that may be causing battery drain.

4. Update Software: Ensure that your device is running the latest software version available. Software updates often include optimizations and bug fixes that can improve battery life.

It's not uncommon for new devices to undergo a learning phase where they adapt to your usage patterns. During this time, battery performance may fluctuate. Give your device some time to settle in, and monitor the battery performance over the next few days to see if it improves.

Regarding the "Learning Usage Patterns" message in Device Care, this indicates that your device is analyzing your usage patterns to optimize performance and battery life. It's a normal process and should resolve on its own over time.

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AK997
Active Level 1
Galaxy S
Thanks for replying.
Can you please tell me how long will it take for the device to learn the usage pattern?
And after that, given that I have done the steps above, will the battery be any better?
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AK997
Active Level 1
Galaxy S
It's still draining after the update. It deducts 10% in around 30 minutes of a very slight usage of mainly texting!
The learning battery thing is finished, but it gives inaccurate information.
Kindly advise.1708957113352.jpg1708957113348.jpg1708957113365.jpg1708957113354.jpg
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Samsung_specialist
Community Manager
Options
Galaxy S

It will take some days to learn the battery usage pattern. Based on that, the device will show the battery usage after the device charging. However, if the issue persists we recommend to you to visit the nearest Samsung service center for evaluation and repair by following the link below:

https://www.samsung.com/ae/support/service-center/

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