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12-02-2024 11:34 AM (Last edited 12-02-2024 11:35 AM ) in
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12-02-2024 06:41 PM in
Galaxy SI also updated my S24 Ultra but did not face this issue.
Can you please shutdown mobile and leave it for a while and then turn it on.
Let see if this works
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12-02-2024 07:01 PM in
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12-02-2024 07:05 PM in
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12-02-2024 06:52 PM in
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12-02-2024 07:03 PM in
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12-02-2024 07:04 PM in
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12-02-2024 07:05 PM in
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12-06-2024 03:55 PM in
Galaxy SWe sincerely apologize for the inconvenience caused by your recent experience.
If the problem persists after trying these steps, please send us an Error Report by following the steps below:
1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.
To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.
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12-08-2024 07:26 PM in
Galaxy S