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Original topic:

S24 ultra Bluetooth Disconnects Frequently after one ui 8 update

(Topic created on: 10-22-2025 10:04 PM)
233 Views
Jyothish_Sajeendran
Active Level 1
Options
Galaxy S
My phone frequently and repeatedly disconnects from various Bluetooth devices, including:

  • ​Car Infotainment System 
  • ​VIZIO Home theatre
​The disconnections occur every few minutes, during media playback, immediately after a phone call, etc.

Kindly address this issue
2 Comments
Galaxy S
Hi,
This appears to be a fairly widespread issue (at least within user‐forums), not just a single isolated case.
Some users report it happens specifically when using car audio or certain Bluetooth accessories.
Some reports say that the Bluetooth issue was part of a broader problem that led to updates being pulled in certain regions.
However, here are steps you can run through.

1. Restart Bluetooth & your phone
Turn Bluetooth off, forget the device, then pair again.
Restart your phone.
See if the glitch persists.

2. Clear Bluetooth cache / system cache
Go to Settings → Apps → Show system apps → Bluetooth (or Bluetooth Share). Clear cache and data.
Also consider going to Settings → Device care → Storage → Clean now to clear general cache.

3. Update firmware / check for follow‐up patches
Make sure the phone has the latest security/firmware update after One UI 8. Sometimes bugs like this get patched quickly.

4. Safe mode / Selective test
Boot the phone into safe mode (which loads only core apps) and then test Bluetooth. If it works fine in safe mode, then a third‐party app might be interfering.

5. Factory reset (as a last resort)
If nothing else works, back up your data and perform a factory reset.
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Samsung_specialist
Community Manager
Options
Galaxy S

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Settings > General management > Reset > Reset network settings > Reset settings > Reset.

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

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