Original topic:

S24 poor screen on time

(Topic created on: 11-18-2024 04:35 PM)
818 Views
Barry_allen
Active Level 3
Options
Galaxy S
With battery performance light and adaptive battery settings I'm still getting poor battery life. It has been 8 months sice the purchase. I've been to service center, they have updated my software too, still no improvement.
Can anyone help me out, what should i do?

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5 Comments
Anonymous
Not applicable
Galaxy S
Try draining the battery completely to 0% and then completely charge it to 100%. Do this for around 2-4 times... but don't do it regularly, because it can reduce battery longevity, meaning your battery will work for a shorter period...
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Barry_allen
Active Level 3
Galaxy S
Actually I've tried this didn't work
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vivek1989
Expert Level 5
Galaxy S
My s24 5g 's sot
1731929475545_1731929475531_0.jpg
Anshul_A
Active Level 4
Galaxy S
Change following settings :
Turn RAM PLUS OFF

Turn adaptive brightness off and keep as much as you need manually.

Turn off nearby device scanning

Move contacts from Google to phone storage and Turn of Google contacts sync

Change performance profile from standard to light ( it won't make your phone slow, it will just stop device from overheating which will in Turn save your battery)

Do this and then clear cache partition from recovery mode and you will be good to go. Share your new stats after 2-3 days.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Kindly perform the following steps to resolve your issue by using the given links.

1. Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

3. Update the software( if available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

4. You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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