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Original topic:

S24 plus exynos bad performance

(Topic created on: a month ago)
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junna
Active Level 4
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Galaxy S
No more flagship device experience on my S24 Plus after the second year of purchase. The first year I was loving it, but now I'm disappointed with its performance. I'm really sad after spending a lot of money for a flagship experience. Has anybody faced the same issue with the Exynos S24 series?
2 Comments
Deon5
Active Level 1
Galaxy S
Yep...me too sometimes it's overheating
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Samsung_specialist
Community Manager
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Galaxy S

Thank you for sharing your feedback regarding the performance of your Galaxy S24+.

We understand your concern about the device performance over time. Please note that performance may be affected by several factors such as software updates, background applications, storage usage, and device temperature.

To help improve the device performance, kindly follow the steps below:

  1. Ensure your device is updated to the latest software version via Settings > Software update
  2. Restart your device regularly to refresh system processes
  3. Check for applications running in the background and close unused apps
  4. Go to Settings > Battery and device care > Optimize now
  5. Ensure sufficient internal storage is available, as low storage may impact performance
  6. Check for any recently installed applications that may be affecting performance and consider uninstalling them
  7. If you are experiencing overheating, avoid using the device while charging and ensure it is not exposed to high ambient temperatures

If the issue persists after performing the above steps, you may consider backing up your data and performing a factory reset to restore optimal performance.
In case the problem continues, we recommend visiting the nearest service center for further inspection:
https://www.samsung.com/ae/support/service-center/ 

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