S24 Ultra heat up

[Amir_Ali17]

Why does my S24 Ultra heat up when using the camera?

[habibi_786]

Then, its duplicate piece

[Amir_Ali17]

I bought it from Samsung's branch itself

[habibi_786]

Then u have to show it on samsung service centre

[Didionpc]

heating issue with your Galaxy S24 Ultra while using the camera can be due to several factors:

High-Performance Camera Features:

The S24 Ultra’s camera is equipped with advanced features like 4K video recording, high-resolution photos, and multiple lenses. These features require significant processing power, which can generate heat.

Prolonged Usage:

Extended use of the camera, especially for video recording or using features like night mode, can cause the device to heat up.

Environmental Factors:

High ambient temperatures can contribute to the device heating up more quickly when using power-intensive applications like the camera.

Software Issues:

Sometimes, software bugs or inefficient coding can cause the device to overheat. Samsung is aware of such issues and often releases updates to address them.

Background Processes:

Other apps running in the background can also contribute to the device heating up. It’s a good idea to close unnecessary apps before using the camera.Solutions to Try:

Update Software:

Ensure your device is running the latest software version. Go to Settings > Software Update > Download and Install.

Close Background Apps:

Close any unnecessary apps running in the background to free up resources.

Use Power Saving Mode:

Enable power-saving mode to reduce the device’s performance and heat generation. Go to Settings > Battery and Device Care > Battery > Power Saving Mode.

Avoid Direct Sunlight:

Try to use the camera in cooler environments and avoid direct sunlight.

Restart Your Device:

A simple restart can sometimes resolve temporary issues causing the device to overheat.

If the problem persists, it might be worth contacting Samsung support or visiting a service center for further assistance.

If your question has been answered, please press the "Accept as Solution" button. There are three dots to the right of my comment.

[Samsung_specialist · Accepted solution]

Hello, We understand how frustrating it is when smartphone is overheating.

To prevent the overheating of your Galaxy device.Here are some troubleshooting steps to assist you https://www.samsung.com/ae/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

If the issue persists after performing the steps, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/