Original topic:

S24 Ultra camera sensor issue

(Topic created on: 04-04-2024 08:58 PM)
849 Views
Hawkeye1527
Active Level 3
Options
Galaxy S
Today i just randomly opened my camera in the dark just to try the night mode but seems i have an issue with my sensor. Initially i thought it is a recent happening but i was wrong. When i checked my previous photos, those taken just after buying it two months ago i found every photo have those pixilated portions. I never noticed these because i always use the portrait mode which uses the zoom lens. So i think its a factory defect. Seeing this my anxiety levels are sky high. Can anyone help me with this?
Screen recorded the camera app where 2 permanent white pixels are visible only for the primary camera

Seems a physical sensor defect 


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Photo may not do the justice but in real it shows the sensor defect


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4 Comments
Galaxy S
Seems like hardware issue, Get your device checked at nearby service centre.
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Sayan_SS_
Expert Level 5
Galaxy S
Please Contact To Your Nearest Service Center
kishanmak
Active Level 8
Galaxy S
Please file a complaint through the Samsung Members App, including an error report and log files related to the issue. We hope that Samsung's team will address and resolve this in the next update. If this solution works for you, please consider accepting it to assist other users as well. To do so, click the three dots in my reply section and select "Accept Solution." Thank you.
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Ullask
Active Level 3
Galaxy S
Visit Samsung Care Center. The device is under warranty they'll fix this.
Don't worry .
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