S24 Ultra battery / charging issue

[RudiFett]

Since the end of December, my Samsung Galaxy S24 Ultra has been displaying an error message indicating that moisture has been detected in the charging port and that the device should be charged using a charging dock. When I use my original Samsung charging cable and wall adapter (both purchased directly from the Samsung store), the phone initially starts fast charging but then stops charging after about a minute. If I unplug and reconnect the charger, it resumes charging but only at a slow rate. 

I would appreciate assistance in resolving this issue.

[Cee-Ledge]

It could be that your cable is bad. Try using another cable, and also check that your charging port is clean

[RudiFett]

Thanks, I have changed both the plug and cable to see if that's the problem. The same thing happened

[MrChops10]

I am experiencing the same issue since the one UI8 update. It's a software bug. Charger the phone with a laptop or car

[RudiFett]

Will give it a try thanks

[CommunityTips]

You need to visit authorised smartphone repair shop to change the charging plate.