Original topic:

S24 Ultra - Screen Mode / WhatsApp Voice Notes Issues

(Topic created on: 01-30-2024 10:57 PM)
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JimmyA
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Galaxy S

S24 Ultra - 1TB/12GB Ram

Dubai - UAE

Hello fellow members,

It has been reported in the US and Europe forums that there were no differences whatsoever between the Vivid and Natural Screen Modes on several devices(Mine Too)

This matter has been escalated as a large number of devices show no difference or a very subtle one between the 2 modes, where colors look like "Washed Out". There are many speculations about the matter, but it looks like something that can be sorted out hopefully with a software update, as those 2 Screen Modes show significant differences on the other devices. 

I was in contact with my fellow Samsung Stars in the US, who also are facing the same with their devices.

Whatsapp Voice Notes:

We also noticed that there's some kind of interference when sending a WhatsApp voice note. When sent from an S24U, you can hear a whislting subtle sound. Did you notice it? Can you try sending a blank voice note and turn the volume up and let me know if you are facing the same please? I have several documented cases now, i just hope that this also is something that can be fixed with an update. It might be that the noise cancelling mic has been move to the upper side of the phone next to the secondary mic, or just a WhatsApp compatibility.

Let me know please if any of the above applies to you or if it's bothering you. Cheers.

 

13 Comments
Sebbie
Active Level 8
Galaxy S
I tried mine, it's correct. I also have the same issue, but why??
Galaxy S
Hi Sebbie, what's the issue? Both or whatsapp? Thanks!
Sebbie
Active Level 8
Galaxy S
I just trued whatsapp..
Galaxy S
Okay thank you, I'll post any update on the matter
Sebbie
Active Level 8
Galaxy S
I tried messenger there's no issue.. only in whastapp I think..
Galaxy S
Yeah most probably, but that's NOT Samsung's fault, the developers of WhatsApp Android should tackle this.
MOQBALI
Expert Level 2
Galaxy S
What is the problem. You are right. I saw this issue, but I thought it would happen when I put in eye comfort.
There is actually a squeaking sound in voice WhatsUp.
Thank you for drawing her attention to the problem. If you receive information from friends in America about the solution, let us know.🌹1706643498974.jpg1706643499010.jpg
Galaxy S
Hey MOQBALI, I'm not worried about both, especially that it's only WhatsApp, meaning mic and all are A-Okay. Regarding the display, i bet the next pushed update will fix it, and sure thing will share with every one when there's an official statement too.
MOQBALI
Expert Level 2
Galaxy S
I hope my friend and Samsung will solve the problem with the next fix update