To determine the status of your phone, please verify whether it is running an official or patched operating system. If your device has been patched, I recommend contacting the original point of purchase or seeking assistance from a qualified technician for updates. Alternatively, if your phone is running an official operating system, please confirm the designated region and check for any available updates specific to that region. If updates are available for your region but have not been received, I advise contacting the Samsung service center for further assistance.
