Original topic:

S24 Ultra One UI 7 Issue

(Topic created on: 04-30-2025 01:58 AM)
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MYKTRIP
Active Level 3
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Galaxy S
Hey @SamsungIndia @SamsungMobile After the stable update of One UI 7 on my S24 Ultra, I am facing too many issues.

1. When I am trying to start screen recording, it is stuck and does not work.
2. Member app is not working.
3. The 5G network on Airtel is not stable.
4. Battery drain issue.
5. The screen auto-refreshes up and down automatically while surfing.
6. Apps crash frequently.
7. Camera lens change flickers.

These are the major noticeable issues I am facing after the update. Please fix them soon.
7 Comments
ZellyFizzz
Active Level 7
Galaxy S
Few Guidelines During Update- Reason Samsung Usually Pushing it during Nights.
1. Initially charge the phone to 80-90%.
2. Refrain from charging during installation.
3. An air-conditioned environment is optimal for installation and subsequent phone placement.
4. Allow sufficient time before initial use.
ZellyFizzz
Active Level 7
Galaxy S
so u updated ur device so just report now ! ↓1745958649344.jpg
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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MYKTRIP
Active Level 3
Galaxy S
I already Submitted By Log Data with them.
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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