Original topic:

S24 Ultra Notification Sound Issue

(Topic created on: 02-12-2024 09:25 PM)
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rahul_rrg
Active Level 2
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Galaxy S
Hello Guys,

Got my S24 Ultra on the launch day. The phone is very great. However, recently I have noticed out of the blue notification sound abruptly turns off and phone just vibrates for app notification, in another 10 mins or so it will start sounding. This thing is so random that it is difficult to record, very frustrated with this thing. Fellow S24 Ultra users, are you facing this issue?
5 Comments
Darkvader12
Expert Level 3
Galaxy S
No
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ab28
Active Level 7
Galaxy S
No
0 Likes
msanand191
Active Level 3
Galaxy S
No i am not facing this issue
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BattanVerma
Active Level 4
Galaxy S
No
0 Likes
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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