Is there anybody using S24 Ultra(Second Batch) who can provide proof that the image shift issue is not there in his/her device or anyone who got his/her device replaced by service centre can you please confirm if the issue is fixed with a proof so that people who are facing the same challenge can go for a replacement too? I know there was a Twitter thread on that but we can't simply trust it blindly it could be service centre's issue that they might have taken it as a hardware issue. Can anybody please clarify if the issue is their in new batch devices as well or not? It will really help others to take the decision.
They should provide a fix asap. Today only I talked to customer care where I mentioned 2 issues the first one was the dullness in screen where even my S21FE looks more vibrant than S24 Ultra they said it's intended and they made it look natural purposely I asked whether it's gonna fix with any update or not they said they will escalate this feedback. And second issue was this camera lens switching where they told me to visit service centre for details.
I have same object shift issue while switching camera lens Also the screen looks dull not so vibrant Also the photos 4/10 comes blury and pixels tear n wear
As per your concern, we want to inform you that the Ultra-wide, Wide, and telecamera lenses are physically located in different positions, there is also a difference in view angle, similar to eye parallax.
Thus, changing the zoom ratio leads to a camera lens shift which in turn causes a subtle change in view angle. Also, when changing the zoom ratio quickly, the preview screen may appear slightly disconnected as it takes time to switch between the Ultra-wide, Wide, and telecamera lenses.
If you move the zoom slowly, the screen transition becomes smoother.
