Original topic:

S24 Ultra Dull display

(Topic created on: 01-30-2024 06:25 PM)
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drmalims
Active Level 5
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Galaxy S
I have been using Samsung topline phones. S 24 Ultra has the most dull display, it doesn't change its natural tone to vivid even after changing necessary settings. Is it a software issue or its hardware problem ? Disappointed this time. Anybody facing the same issue ?? 
14 Comments
mdpr
Active Level 3
Galaxy S
Maybe it's not a software problem but I think it's a hardware problem let's see how Samsung responds
drmalims
Active Level 5
Galaxy S
I am hopeful. The update will arrive on 1st February.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

sandeep3010
Active Level 1
Galaxy S
Same issue with my phone also. Samsung we didn't spend more than a Lakh rupees for such display.
drmalims
Active Level 5
Galaxy S
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