Original topic:

S24 Ultra Display Issue

(Topic created on: 06-01-2024 08:36 AM)
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RAMULTRA24
Active Level 7
Options
Galaxy S
Hi,

Even After May 2024 Update also the below ISSUE was not fixed..

So Dissappointed 👎 👎 👎

SAMSUNG Urgently need to fix below Issue....

Even I am unable to use samsung S24 Ultra even 10 minutes in Sunlight...

After using mobile for 3 minutes or so the Screen is getting Over heated & Unable to see the Display as it will become DIM after that it will become Normal only after you go it Indoor..

Unable to Use it even 10 Minutes in Sunlight Displayyyy..

Even we checked in My friend's S24 Ultra, Similar Issue in that Mobile also....
This Issue is Not there in S23 Ultra...

The S24 Ultra Display is very bad & Worst Display even when you compared to S23 Ultra also...

it's BIG ISSUE in a Samsung S24 ULTRA Flagship Mobile But Samsung was Unable was not taking this issue very Seriously and Fixing it !!!!

Even 10 thousand mobile we can use as much as time in Sunlight and it's Display is Super in Sunlight...

But Purchasing S24 Ultra Flagship Mobile of Samsung with Lakhs of Rupees But Unable to Use for even 5 minutes in Sunlight...

This is Very very BIG ISSUE in the Samsung Flagship Mobile S24 Ultra.

So Surely it's Samsung Responsibility to fix this Issue

or

Else Do Recall All S24 Ultra mobiles and change Displays

or

Refund to all effected S24 Ultra users



All S24 Ultra Users once check below Issue mobile once.....

For Publicity they say like this


image


6 Comments
Umangmathur
Expert Level 5
Galaxy S
Please report to samsung support
0 Likes
RAMULTRA24
Active Level 7
Galaxy S
Since from purchase reported Samsung Many times, visited to Service Center also But the Above ISSUE not fixed....
fal786
Active Level 5
Galaxy S
Camera of s24 ultra is worst
0 Likes
RAMULTRA24
Active Level 7
Galaxy S
Samsung S24 Ultra for publicity they say 2600 nits of Brightness, Soooooooo

But In Reality it's not Working Properly for even 5 Minutes also in Outdoor Sunlight....1717247115980.jpg
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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RAMULTRA24
Active Level 7
Galaxy S
We sent Report to you Many times & raised this Issue manytimes....

But You are Fixing it
0 Likes