Original topic:

S24 Ultra Camera

(Topic created on: 03-17-2024 01:09 AM)
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mp15
Active Level 1
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Galaxy S
S24 Ultra I purchased recently. Big disappointment in camera focus. Images is shift little bit automatically. Camera can't focis steady. Can any one face this issue? Specifically in 3x and 5x with 12MP. I found S23 Ultra is still better focused camera.
3 Comments
MOQBALI
Expert Level 4
Galaxy S
Yes, you are right, camera s23 ultra much better. Until I know no update for camera S24 Ultra as Samsung announced to fix this problem
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mp15
Active Level 1
Galaxy S
Is it fix by software update or my hard-earned money will .... i can't imagine 😪😪
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Samsung_specialist
Community Manager
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Galaxy S

Sorry for that, there are a few troubleshooting steps you can try:

1. Restart Your Phone
2. Check for Software Updates
3. Clear Camera App Cache: Clear the cache and data of the camera app. This can sometimes resolve performance issues. To do this, go to Settings > Apps > Camera > Storage > Clear Cache/Clear Data.
4. Test in Safe Mode: Boot your phone into safe mode to determine if a third-party app is causing the issue. If the camera works fine in safe mode, then one of your installed apps may be the culprit. Uninstall recently installed apps one by one to identify the problematic app.
5. Reset Camera Settings: Open the camera app, go to Settings, and then tap Reset settings or Reset to default. This will reset the camera settings to their default values, which can sometimes resolve issues.

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