S24 S Pen Touch not fully functional

[curachaindubai]

After the recent upgrade my Aspen has not worked properly in the midsection of the screen. Anyone knows some fixes?

[GuessWho]

If you are using case with magsafe , it will affect the S pen efficiency.

[curachaindubai]

Oh yes! I just replaced my old case.

[GuessWho]

I faced same issue before.

[curachaindubai]

Oh yes, I removed and tested it..the magsafe casing was causing it, thanks! I almost replaced the spen tip!

[GuessWho]

You welcome

[Samsung_specialist]

cover and try again.

Check 2. S Pen may not work due to a magnetic force

If a magnetic case or cover is attached to the device, the device may not recognize the S Pen"s actions, and the S Pen may not work properly. Therefore, please remove the attached case or cover and try again.

Also, if you use the S Pen in certain areas affected by magnetic force, such as around the camera or speaker, the S Pen may not be recognized properly due to magnetic force. If the recognition sensitivity has decreased, raise the pen a little bit and use it.

Check 3. A screen protector can cause the S Pen issue

Screen protectors can cause inconsistent motion and pressure when using the S Pen. Screen covers can have the following issues:

-Too hard or rubbery surface for writing.

-An uneven surface, which affects consistency.

-The thickness of a screen protector can affect screen sensitivity.

-A dirty or old screen protector can affect performance.

Note: If you use the S Pen at sharp angles anywhere on the screen, the device may not recognize the S Pen"s actions. It may cause the screen to unintentionally zoom or scrolls.

Check 4. Change the S Pen tip

If the pointer appears on screen but no touches are recognized or a great deal of pressure is required, the tip may need to be changed. If your S Pen came with replacements, you can change the S Pen tip.

If the issue persists, we recommend visiting the nearest Service Center for further assistance. You can find the closest location via this link: https://www.samsung.com/ae/support/service-center/.