Original topic:

S24 OneUi 6.1.1 problem here

(Topic created on: 09-09-2024 06:35 PM)
162 Views
kanto2020996
Active Level 1
Options
Galaxy S
I've just updated my s24ultra to 6.1.1
And faced an issue
Instagram tiktok and some other apps refresh rate limited to 60 and become slow not as before update
Any help ???
5 Comments
kanto2020996
Active Level 1
Galaxy S
Tiktok for example1725892626860.jpg
0 Likes
akrammi
Active Level 7
Galaxy S
I haven't face this issue. I just updated today and I observed some application's launch is improved.
May be some mobile specific issue.
Somtimes after update cache does not clear auyomatically.
Just restart mobile couple of times and see if this issue is resolved or not.
0 Likes
kanto2020996
Active Level 1
Galaxy S
Restarted several times
Still same issue.. Instagram and tiktok drop to 60hz no more
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

We are sorry to hear that. Here are a few steps you can try to fix this:

Check the refresh rate settings: Go to Settings > Display > Motion Smoothness and ensure that the refresh rate is set to Adaptive or 120Hz.

App updates: Make sure all your apps, especially Instagram and TikTok, are updated to the latest version through the Play Store or Galaxy Store.

Clear app cache: Try clearing the cache for the affected apps. Go to Settings > Apps > Select the app (e.g., Instagram) > Storage > Clear Cache.

Restart the phone: A simple restart might help in restoring the smooth performance.

0 Likes
kanto2020996
Active Level 1
Galaxy S
I did everything .. but no hope
These 2 apps still stuck at 60hz after 6.1.1 update

Note.. the lite versions of them running smoothly at 120hz
0 Likes