Original topic:

S23 ultra s pen smells burned

(Topic created on: 06-16-2023 05:37 PM)
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Nick100
Active Level 3
Options
Galaxy S
My s pen smells burned . Does everyone have same issue? . 
24 Comments
Studulike
Beginner Level 2
Galaxy S

I am having the same problem. It actually Samuels like electrical burning smell not really a plastic burning smell.

Clearly there is something going on here as I have owned every Note version that was released even the dreaded Note 7. I hope there is not going to turn out there is a problem with the s23 Ultra that requires a recall.

It is wrong that this is getting dismissed by support. Not really a very convincing response to say it's gassing off etc. It never happened before. 

I have been involved with electronic repair for many, many years and although I'm no specialist in the Samsung pen, to me it smells like a battery issue within the open.

It is worth noting though the open doors still function ok.

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Nick100
Active Level 3
Galaxy S
Yes bro, it's really a big issue to be considered by the team . I really don't understand why the team is not ready to resolve this issue.
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Nick100
Active Level 3
Galaxy S
To everyone who has the same issue , I did get another response from the samsung gulf . I hereby attach the screenshot. Please make sure you guys get it checked.Screenshot_20230616_173811_Samsung Members.jpg
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Christy1217
Beginner Level 2
Galaxy S

I just got the S23+ today and I noticed the smell too. It is giving me a headache. Does this smell ever fad away?

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Nick100
Active Level 3
Galaxy S
No bro, the smell doesn't fade. Its a defect. Unless or until it doesn't give you a problem with using the pen its good to go. And if you really feel like doing something, contact the service centre and put up a complaint. I think they will replace the pen
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