S23 ultra camera issue

[pradip321]

All of a sudden my camera started showing camera failed and can't open. But while pressing camera icon I can take selfie and portrait shot from rear camera too but normal Pic I'm unable to take. Any solution for this? 

[Didionpc]

Reset the Camera App:

Open the Camera app.Go to the Settings (gear icon).Select “Reset settings” and confirm.

Clear Camera App Cache and Data:

Go to Settings > Apps > Camera.Tap on “Storage” and then “Clear Cache” and “Clear Data”.

Update Your Software:

Go to Settings > Software update.Tap on “Download and install” to ensure your device is running the latest software version.

[pradip321]

Done all process more than 1000 times

[Samsung_specialist]

Please apologize to the customer and provide the following steps:

Try clearing the cache of the Camera App by navigating to Settings > Apps > Select Camera App > Tap Storage > Clear Cache.

Additionally, attempt to reboot the phone using a soft reboot or force restart. You can force restart by pressing and holding the Volume Down and Power keys for 7 to 10 seconds.

If the issue persists, try running Safe Mode on your phone by following these steps:
1. Power off the phone.
2. Power on the phone; when the Galaxy logo displays, press and hold the Volume Down button.
3. 'Safe Mode' will appear in the bottom left corner of the screen.
4. To exit Safe Mode, simply restart the phone. Upon reboot, it will no longer be in Safe Mode.

If the problem persists after trying these steps, please send us an Error Report by following the steps below:

1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.

To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.