Original topic:

S23 ultra Image Stabiliser motor making noice.

(Topic created on: 01-17-2024 10:17 AM)
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Ateff
Active Level 1
Options
Galaxy S
While i am using my S23 Ultra for video and moving one subject to another it showing disturbance and makes noices. 

5 Comments
MOQBALI
Expert Level 4
Galaxy S
We would like to provide clarification regarding the noise you've heard when shaking your device. Rest assured, the noise you are experiencing is considered normal and is related to the camera's sensor.
The camera sensor within your device may produce a slight noise or rattle when the device is shaken. This noise is not indicative of a defect or issue with your device. It is a characteristic of the camera's sensor and is designed to operate effectively within your device.
#feedback Samsung
Ateff
Active Level 1
Galaxy S
But its make blurry video for some time.
MOQBALI
Expert Level 4
Galaxy S
Try contact Samsung support for ask
sms222000
Active Level 8
Galaxy S
Check with samsung feedback
Samsung_specialist
Community Manager
Options
Galaxy S

Inside the Galaxy mobile phone, there is a component that functions as an OIS (Optical Image Stabilization) to minimise shaking when taking pictures with the phone. If this small part is shaken while the camera is not operating, it may hit the internal structure and make a slight rattling sound.

The OIS is a function that detects hand shaking and corrects the lens by moving the lens in the opposite direction of the shake. Due to the different OIS sizes for each product, the sound may be relatively louder depending on the product. This is due to the characteristics of the OIS and is not a product defect. The sound does not affect the function and performance of the mobile phone. https://www.samsung.com/sg/support/mobile-devices/do-you-hear-a-small-noise-from-inside-of-the-devic....

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