Original topic:

S23+ heating issue ..

(Topic created on: 10-10-2023 04:03 AM)
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Santosh27
Active Level 7
Options
Galaxy S
Guys,I thought to buy s22+ which is almost 25k
Lesser than s23+.
Why I changed my mind,bcz so many people complained about heating issue because of sd 8 gen1 and battery drain also..

But just a week ago I bought s23+.
It's heating like anything even though it has sd 8 gen 2..
I have security patch sep1 update..

Guys please reply who are facing this issues..

Come on Samsung after paying a heavy amount for S series phone,I won't expect this kind of service from you..
Now I feel,why people buy Apple,if budget is high..
Santosh27
Active Level 7
Galaxy S
Ok..afer 2 weeks I will update..not only green issue ,so many other issues also occours..with some updates but not with every update
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piyussh07
Expert Level 5
Galaxy S
Issue to sab update ke sath aate hai, fr next ya next to next patch ke sath resolve. I hope you know as you're active 6 member. :)
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Santosh27
Active Level 7
Galaxy S
Yes..but it should not be a measure..like massive battery drain,green line..too much heating..
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_Kaizu
Active Level 3
Galaxy S
Hi Santosh27,
I have s23 and it heats up after using youtube for 10mins. I am also on september patch, not sure its my device or majority of the people facing it.
I am not liking this phone r
Because of the price I have paid.
UI is best but if phone heats, how will user use it.
Santosh27
Active Level 7
Galaxy S
Hello Kaizu..
Samsung really needs to work with their thermal issue..bcz sd 8+gen2 has very good in controlling thermals..
But don't know why Samsung is failing to optimisze with their s/w or any other thing..
See I am using s23+ a bigger phone,and with ufs 4.1..
Means it can dissipate the heat in a better way than s23,but it doesn't mean s23 should heat up highly. ..But still Samsung not able to resolve it..then it's a shame thing for them..
After paying 77k,66k for these phones,if we get this kind of issues..
Then what could we expect from other series.
Galaxy S
I did this in my S23 for heating issues and it also improved Battery SOT:
1. I turned off notification for some apps
2. I put some is sleeping, deep sleeping mode
3. I changed performance profile from standard to Light inside bettery settings
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Santosh27
Active Level 7
Galaxy S
We pay flagship amount to use it fully,not compromising performance and other features..
In my case I paid 15 to 20k extra for s23+..so what is the use..if I get this kind of issue..better to go for A series..it won't hurt us..bcz we are not paying this much..
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, kindly visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

kindly visit this mentioned link to resolve your device battery draining issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to...

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Santosh27
Active Level 7
Galaxy S
Dear Samsung, please don't tell this silly solutions,I have followed all this steps,before I came here..
So fix it by pushing an update to all the s23 and 23+ devices.
krypton
Active Level 3
Galaxy S
Piyussh07 right bro,,
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