S23 green line: no support.

[muhammedsabir]

I am using an S23 device. Now, two green lines appear on the display. I visited a service center, but because it is out of warranty, they could not help. The handset has no physical damage, and this issue did not originate from my side. I tried to contact customer care, but I was connected to other sections many times. I was never connected to the mobile section. They arranged a callback, but I have not received one yet.

[muhammedsabir]

🔥🔥

[Viv_74]

The S23 series green line issue is not admitted by Samsung as a widespread problem and hence no free replacement after the warranty period. You can mail it to servicehead.in@samsung.com and ask for a free replacement as it has arrived after the software update, not by your fault.
Still unheard then complain online at national consumer forum.

[muhammedsabir]

Thanks for your valuable feedback. If I don't get any from Samsung, I will also pursue legal action.

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try

[muhammedsabir]

Thanks

[DheerajPrabhu]

Can you please let me know about the email id?

[muhammedsabir]

About what mail id

[DheerajPrabhu]

The email id where I need to report so that I get a proper response. Because I tried with My Galaxy app - Samsung care+, but they asked me to contact customer care and then once again no proper response from customer care

[muhammedsabir]

Go for court case that's better