Original topic:

S23- display change- service charge

(Topic created on: Tuesday)
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unaiseek
Active Level 3
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Galaxy S
I got blue line in my s23 display, it is out of warranty. I approach service centre, they changed display with free of cost but levied rs 649 as service charge. 
Because of manufacturing defect from samsung why I pay for the service charge?
I want samsung to refund that amount otherwise I file a case at consumer court.
2 Comments
Ricky31
Active Level 7
Galaxy S
Do you know rate of display panel?
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

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