Original topic:

S23 dark mode greyish

(Topic created on: 05-18-2024 08:32 PM)
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va_swamy
Active Level 1
Options
Galaxy S
Bought S23 in May 2024. In dark mode colors aren't actually true dark but they are greyish. I can easily see grey patchy background. 

I'm using Vivid middle between cool and warm, no eye comfort sheild. 

Display in interms of hardware is proper. But UI isn't able to launch black properly. 
1 Comment
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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