Original topic:

S23 Update ui8 Green line issue is true?

(Topic created on: 4 weeks ago)
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Hari11888
Active Level 3
Options
Galaxy S
Already i got info abt green line issue Recently I saw a reel from insta android 16 gives green line. I m scared to update due to this. Also lots of comments accept it. I saw this issue on reddit also.Also service center Also too worst in india.

Now I confused to update. What about our community friends. Shall I update or worth not updating?
7 Comments
Rudra0123
Active Level 5
Galaxy S
I don't know about this issue but already updated my s23 and everything works fine for me 👌🏻
Mr-RKS
Active Level 8
Galaxy S
I've heard rumors about it too, but some people have had this green line problem and some people haven't. Still, I would recommend you not to update, as this is affecting the quality of the camera and battery. The rest is your wish, as you feel right.
bhghwan
Active Level 7
Galaxy S
Give gap between downloading and installing..free memory up to 60 %.. nothing will happen
kartikparwal
Active Level 8
Galaxy S
I have already updated my device to android 16 and nothing happened.
But I also followed a precaution to not update the phone when the phone is heated. Just update the device when it is at normal temperature.
ram_ram
Expert Level 4
Galaxy S
Don't update software it's very difficult to get free replacement of display from Samsung in Green line problem
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

While we acknowledge that issues can arise due to individual usage patterns and other factors, we want to assure you that our dedicated customer support team is always here to assist you in resolving any concerns that may occur post-update.

We encourage you to proceed with the update confidently, knowing that we are committed to providing help and support if needed as per policies.

Warm Regards,
Samsung Customer Support

 

Hari11888
Active Level 3
Galaxy S
I got my s23 on june 2024.
I didn't put any extend warranty. If I get green line after update, is it possible to exchange the screen in free of cost in india? Thanks in advance
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