Original topic:

S23 Ultra screen defect

(Topic created on: 03-31-2023 02:41 AM)
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tlootah
Active Level 1
Options
Galaxy S
Like many others, my new S23 Ultra suffering from screen defect in the bottom right corner

S23 Ultra owners, do you have the same issue ?









9 Comments
tlootah
Active Level 1
Galaxy S
Image attached for the screen defect showing light reflection like a dent or a bubble inside the internal screen layers. 20230309_140406_1000032611_1678356457.png
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Jetmir
Beginner Level 2
Galaxy S

I have the same issue, first thing i noticed when unboxing the phone 2 days ago. Then I saw that a bunch of people are having the same issue. But samsung UK have made up an excuse for it by saying its because of all the layers in the glass. Where did you get it?

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tlootah
Active Level 1
Galaxy S
Dubai
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Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

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Dēxter
Active Level 2
Galaxy S

What happened with your issue, did you check with Samsung UAE? I was planning to get S23 Ultra from Samsung Dubai.

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bencho3
Beginner Level 2
Galaxy S

I have a similar issue but in my screen, this effect is bigger. I clean with fiber cloth and lens cleaner and it fades away, but after using it, this marks shows again in same place.s23 (2)_LI.jpg

Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

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Members_yKEkYR7
Beginner Level 2
Galaxy S

Hi. 

 

May I know if you got this issue checked? 

 

I got my S23 Ultra also from Dubai and at one particular place it looks like yours. After wiping it off it disappears but comes again. I wanted to know if this is a serious problem. 

 

Thanks 

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Members_Rhg9g73
Beginner Level 3
Galaxy S

Hi mine has similar problem, did yours get solved?

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