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Original topic:

S23 TAB CLAIM NOT PROCESSED YET

(Topic created on: 02-24-2023 09:49 PM)
214 Views
MHS232023
Beginner Level 3
Options
Galaxy S
Hi all, purchased my S23 last week Monday, claimed the tablet the same day and received Reference number. Said I'll receive confirmation email in 4-5 days. Called em on the 7th and 9th working day saying I haven't heard anything, keep getting told they are still processing it... can it take so long?? Not great service is if you ask me...
3 Comments
SteveR
Active Level 3
Galaxy S
Join the club
0 Likes
Galaxy S
You'll only get it once all pre orders have been processed and all tablets have been claimed.
So basically a month after you receive your phone
0 Likes
Jacques88
Active Level 5
Galaxy S
If you ordered after the launch, and using the pre order promo you are going to wait until ll other pre orders that happened before launch are out. I registered for the launch event, pre ordered immediately via Telkom and waited till launch day. Received the phone in record time. Subm8tted claim 3days after the successful claim I got the tablet, 3 or 4 days after I got a R2000 voucher and ordered the attached.Screenshot_20230225_234739_Samsung Internet.jpg