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10-14-2024 10:17 AM in
Galaxy S- Mark as New
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10-14-2024 11:27 AM (Last edited 10-14-2024 11:29 AM ) in
Galaxy S- Mark as New
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10-14-2024 02:37 PM (Last edited 10-14-2024 02:37 PM ) in
Galaxy SHow much of Screen on time you usually get in how many hour?
Do you use the battery saving mode or default?
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10-14-2024 02:43 PM (Last edited 10-14-2024 02:43 PM ) in
Galaxy SAlso, once received support from Samsung technical ...
Still the same
Plz refer to my previous post & u will find Samsung team comment
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10-14-2024 03:00 PM in
Galaxy S- Mark as New
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10-17-2024 11:35 AM in
Galaxy STo address the battery drain concern, we recommend performing additional troubleshooting steps to identify the root cause of the issue. These steps may include:
1. Setup Phase: Your new phone’s battery may initially drain faster as you set up applications and features. This is part of the setup phase, and background operations are optimized during this time. Allow a few days for all background operations and syncing to complete.
2. 5G Service Impact: While connected to a 5G network, your phone may consume more battery than usual due to the high-speed processing of large-capacity data. Consider optimizing overall usage and adjusting background usage limits.
3. Optimization Steps:
- Open Settings > Battery and device care > Optimize now.
- Adjust Background usage limits: Settings > Battery and device care > Battery > Background usage limits.
4. Use adaptive battery: Settings > Battery and device care > More battery settings > Adaptive battery.
If you have attempted these steps without success, we kindly request you to visit the nearest service center for a physical inspection of your device. You can locate your nearest service center using the following link: (https://www.samsung.com/ae/support/service-center/)