Original topic:

S23 Dolby Atmos audio quality drops after One UI 6.1.1, fix coming soon

(Topic created on: 11-11-2024 05:25 PM)
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S24ultra1505
Expert Level 1
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Galaxy S

After installing the One UI 6.1.1 update, several Samsung Galaxy S23 users have noticed a drop in audio quality, especially with Dolby Atmos. Users reported that the audio now sounds “tinny and washed out,” which used to be a clear and rich sound before the update.

At first, Samsung denied there was a problem. However, as more and more people reported the same issue, Samsung finally acknowledged that something was causing the issue.

Samsung has explained that the issue was caused by a change in the Dolby Atmos software. The update moved from Dolby Atmos version 3.10 to 3.12. This update was intended to enhance the 360 Audio feature. Unfortunately, it also affected the overall sound quality, which some users found disappointing.

Further, the Korean tech giant has mentioned that the new audio tuning may sound less clear or less punchy compared to what users were used to with the previous version of Dolby Atmos.

Samsung confirmed that it has communicated the issue to Dolby and is actively working on a fix. The two companies are working together to release an updated version of the Dolby Atmos library to fix the issue.

Users were expecting that the issue would be solved in the November 2024 security update, but so far, that hasn’t happened. Samsung has not yet given a specific date for when the fix will arrive, but they are aware of the issue and are working on a solution.

In the meantime, Galaxy S23 users who are experiencing the audio issue are advised to stay tuned for future updates that may address this issue.

3 Comments
Tech_xplorer
Active Level 8
Galaxy S
vivek1989
Expert Level 5
Galaxy S
Also notification lighting not working in my s23 fe 5g
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Manas_Tambat
Active Level 2
Galaxy S
I have noticed this issue on my S23ultra where when i play the song, if I try turn off / onn dolby atmos audio setting, it just does not work or audio does not have any change.
@samsung if you are looking at this post please let us know when this issue will be fixed?
This is soo frustrating, i like listening to audio at the best possible quality and this itself is missing on this device.
I would like to see major improvements once the fix has been released.

Any **bleep** when this will be resolved?
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