S23 Charging Issue

[Basuki-India]

My newly purchased Galaxy S23 observed to have issue with charging wherein when the charger is plugged ,the Battery section is showing status as "charger is connected " but no charging takes place.

It should show the time remaining to complete the charge but that also not happening.

Also, this issue is quite erratic- happening 2-3 times out of 10-12 times.

Is this issue faced by Anyone else ? Tried resetting the apps & other settings, even the safe mode but no good results.

It seems I'm stuck with Samsung now..& there is no way out.

[Basuki-India]

Only showing charger connected but not charging in Actual

[_Sara_]

I think is charging because it shows it in status bar. I think is a bug of the battery app.
You can check on the lock screen

[Basuki-India]

Did all the possible steps but still having the issue..Even Samsung technical team doesn't have expertise on this topic

[NOOB_1ST_ACC]

Urs reaming time showing ?


Which one ui 5.0 or .1 ?

[_Sara_]

Yes, it's showing, 5.1

[NOOB_1ST_ACC]

Can u attach ?

[_Sara_]

.

[Basuki-India]

Not showing..Actually Sometimes it's showing & sometimes not..Is it related to UI ?

[NOOB_1ST_ACC]

It is related to device care