Question: I've had this phone for about a month now, and as you might expect, one of the first things I noticed is the camera performance. After updating to the latest UI version, I've found that portrait shots are decent, but landscape photos are significantly lacking in quality. Given that the hardware and lens are high-quality, I'm guessing the software might be holding it back. Is there any workaround to improve photos, or settings that might enhance the camera’s performance despite the software limitations?
Hang in there! A new update should be coming out soon. Hopefully, that will solve the problem. I'm using the same model and have experienced the same issue. We'll just have to wait and see.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
