Original topic:

S23 Camera exposure & HDR Issues

(Topic created on: 4 weeks ago)
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Kd0000
Active Level 1
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Galaxy S
Hi all, is anyone else facing this issue with S23 camera where the images are over exposed and dynamic range is not that good. I used to have S20fe and its exposure was spot on with good details in both high light and shadow regions. 
If I try to click picture of a subject sitting in front of a window. The resulting picture will either capture good subject or what's outside the window but not both. Is this a bug or am i missing some setting adjustment?
#s23 #s23camera #s23fix
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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