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Original topic:

S22U wide angle camera video bouncing around when filming straight down or up

(Topic created on: 05-14-2024 05:06 PM)
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Mirakuru_ZA
Active Level 6
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Galaxy S
So my S22 Ultra has been doing this thing from the start where the video feed bounces around when filming on the wide angle camera looking straight down or straight up. It almost looks like the footage is swapping between portrait and landscape, like it cannot decide what it needs to be.

Anyone else have this issue? 

My phone is 3 years old but it doesn't have a single scratch on it. It has never been dropped either. So I can't see that it would have mechanical damage. 
1 Comment
Nicky_sam03
Moderator
Moderator
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Galaxy S

Thank you for reaching out Mirakuru_ZA.

Please try the troubleshooting steps below;

Reset camera settings;

  1. Open the Camera app on your phone.

  2. Tap the Settings icon

  3. Scroll down to find the option to reset the camera settings.

Clear cache of the camera app;

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the sort by icon next to 'Your apps'.
5. Select the switch next to 'Show system apps' and select OK.
6. Select the app you'd like.
7. Select Storage.
8. Select Clear cache.

Also  soft reset your device. Press and hold the power and volume down buttons until the device restarts ( this will not erase data, it is just to reboot the device)

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