Original topic:

S22+

(Topic created on: 05-27-2024 11:09 AM)
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Mkurdi
Beginner Level 2
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Galaxy S
I have problem with charging, multiple times a month that when I want to charge the mobile and plug it, a water sign comes up that I need to dry the charging plug, can any one help here?
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Pruone
Active Level 5
Galaxy S
Only customer service can clear this issue
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Samsung_specialist
Community Manager
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Galaxy S

In this case, unplug your device from the charger, then wipe with a dry cloth or gently shake your device (5-10 times) with the port facing downwards to release any excess moisture. Place your phone on a cloth in a well-ventilated area, or dry with a fan.

Try clearing your USB cache :
Step 1. From Settings, navigate to Apps, then tap the Filter and sort icon.
Step 2. Move the switch to the right to enable Show system apps, then tap OK.
Step 3. Scroll to USB Settings and tap Storage.
Step 4. Tap Clear cache located on the bottom right-hand corner of the screen to clear your USB cache.

Try using a different cable to charge your device as moisture may be present in your cable, which is the triggering the moisture icon.


Try using wireless charging.

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