Original topic:

S22 ultra

(Topic created on: 01-11-2025 02:05 PM)
238 Views
anubhav08
Active Level 5
Options
Galaxy S
Having green line and black spot issue on my phone and samsungs service center decline the replacement because I have lamination and a cello tape on my screen membrane and they are saying that it's a damage to phone 

Are they **bleep** idiots or what 



I am attaching some photos of costumer service of that service center 

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Is samsung that much poor that they are now saying costumer damage to every phone and I don't even have a scratch on my phone screen 


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That polythene on right side is only on membrane 🫡 and they are saying that it's damaged the phone by that membrane thats why I got green line and black spot 


And samsung is now deleting my post again and again 😑 

8 Comments
salas111
Beginner Level 4
Galaxy S
Samsung has become so worst in service. And how they plan to sell the S25 series 😂
anubhav08
Active Level 5
Galaxy S
Soo true bhai
It's my mistake to buy there flagship
And that **bleep** costumer care executive taking side of service center only 😑
ram_ram
Active Level 4
Galaxy S
Samsung service center people do what there bosses asked to do .it's samsung to blame
0 Likes
ram_ram
Active Level 4
Galaxy S
Samsung is silent in Green and pink line issue customers are disappointed with you.
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected service team and they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

Rest assured, we have best in class services and repair done by trained and certified engineers of Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
anubhav08
Active Level 5
Galaxy S
**bleep** off
Chor ho tum saalo
0 Likes