Original topic:

S22 ultra low network, network drop

(Topic created on: 02-20-2024 10:52 PM)
161 Views
swapnil
Active Level 6
Options
Galaxy S

My s22 ultra worked great initial few months but recently from Last few months my network continuesly drop, indoor there is hardly 1 or 2 bar and many times inaday it shows no network at all , if i put same sim in other mobile it show full bars and even internet works faster.... there is some serious issue with s22 ultra ..i am also using esim and two physical sim not sure if this is reason... there are tons of user's reported this low network issue on s22 and s23 , s24 ultra...but samsung doens't care at all..its not worth spending so much on so called premium phone which is having sucha a pathetic issue...and surprisingly this is issue is persistant on this complete s series.... and it's very annoying if some one gives me solution like restart, airplane mode , reset network, reset phone etc solution.. that's so basic to even ask some one u hv tried or not... Its problem with phone 




5 Comments
Zammi
Active Level 9
Galaxy S
You are not alone, even some Apple users are facing this.

If you are living in the UAE, apparently this is related to ongoing 5G changes (both Etisalat and Du are switching to standalone 5G (currently they are on 5G running on 4G infrastructure).

As a quick solution, switch to LTE.


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MOQBALI
Expert Level 3
Galaxy S
Me too. Sometimes, the network dropped off
Samsung_specialist
Community Manager
Options
Galaxy S

Given that you've already tried basic troubleshooting steps like restarting, airplane mode, and resetting network settings without success, it's understandable that you're seeking a more permanent solution. If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.

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Galaxy S

I too have taken this advice and sent an error report. I've had intermittent data since the January update and it's making it very difficult to work as I use data for work. I turned the wifi off during the writing of the report as suggested. *finger crossed* I really don't wanna buy another phone for work and keep this as an at home tablet essentially since I can't reliably leave my house with it.

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Galaxy S

Same brother, absolutely loved this phone before this happened. Been Samsung since the S4, extremely frustrating to have this happen to our flagship devices; going from 5g in the basement to no data even in my driveway... outside. If it was like a Blu phone, i wouldn't be this upset but a $1000 device to have intermittent data for FIVE months is insane. I've been dealing with this issue since the January OTA.

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