Got Green line on display after updating to latest july security update on 6th of july.
Have been following up with samsung support for free display replacement as my device is 2 months 3 yr capping. I was asked to visit service center and get a job sheet n they will look into the matter.
Since then the lines have been increasing 2nd was on 10 3rd on 11th 4th on 15 5th on 6
3 green 1 white n 1 pink
Now the question is what's the guarantee that after display replacement the issue won't happen again as they will use same M11 Amoled panel display for replacement and if it reoccur will it be changed free of cost again as samsung service center said the green line issue in s21 s22 n s23 series is caused buy security patch update
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try
As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
You have already connected with our support team and service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranty products.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.
Our centers employ highly qualified engineers who utilize advanced technologies to repair your device. Your device will undergo thorough testing across various parameters and conditions, including the IP68 rating tests. This ensures that we hand over your device only when it is operating in perfect condition. As for now, there is no issue reported after repair or display replacement. In case any issue occur post service, you can contact the service team directly they will guide you accordingly.
