Original topic:

S22 ultra camera quality

(Topic created on: 05-23-2022 05:11 PM)
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Aninder
Active Level 3
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Galaxy S
Hello Team Samsung,
My s22 ultra's camera quality is getting worse by each update since I bought it specially portrait mode shots. It's really not expected after buying such expensive device. Kindly look into this matter im sure many others are also facing the same issue. Im not new into Samsungs ecosystem I had used previous s models also like s3 and S10 and my recent device s22 ultra had captured me some great shot after the purchase but I think after some updates the quality is degrading... I would really appreciate if you guys look into this matter.

Thank you in advance
Aninder pal singh
10 Comments
Galaxy S
Please drop feedback to Samsung
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Aninder
Active Level 3
Galaxy S
Please help how to do so
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Galaxy S
Open samsung members app>get help>drop feedback
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Aninder
Active Level 3
Galaxy S
I was just about to post it on twitter
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prakharg
Active Level 7
Galaxy S
The only way to get rid of this is switching to iphone. That's what I am going to do after being loyal to samsung it's high time to try apple for the first time.
Aninder
Active Level 3
Galaxy S
Maybe I should do this too
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prakharg
Active Level 7
Galaxy S
Yes wait for iphone 14 pro series and then switch
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Kunal25
Active Level 1
Galaxy S
Same problem facing with my s22ultra
After update videoshoot lagging so much also camera quality dropped
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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