Original topic:

S22 plus battery draining issue

(Topic created on: 12-05-2022 08:34 AM)
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ramprom
Active Level 1
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Galaxy S
I'm getting only 3 hours SOT and I have tried all steps provided in forums. WhatsApp support is suggesting to go visit service centre. Is someone else facing same issue and can give some tips so I can avoid visiting service center please. ?
2 Comments
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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Kuldipindia
Expert Level 5
Galaxy S
Look. The battery backup of my S22 plus.Screenshot_20230117_000016_Device care_1000010747_1673893929.jpg
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