Original topic:

S22+ green line issue

(Topic created on: 12-04-2024 11:17 PM)
211 Views
Ashu1711
Beginner Level 2
Options
Galaxy S
Hi everyone,

I recently encountered an unexpected issue with my Samsung Galaxy S22+. Out of nowhere, a green line appeared on the screen. I haven’t dropped or mishandled the device, and it's been working perfectly until now.

Has anyone else faced this issue? I’ve heard that in some cases, Samsung has been offering free screen replacements for devices affected by this type of problem. Does anyone know if the S22+ is eligible for this replacement policy?

Any advice on what steps I should take or experiences you could share would be really appreciated. Thanks in advance!

Looking forward to hearing from the community!


5 Comments
Mayur000
Active Level 10
Galaxy S
See my bookmarks for green line issue.

Read all comments to get information
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
RavenCrow
Active Level 7
Galaxy S
Is it fixed?
0 Likes