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12-15-2023 02:17 PM (Last edited 12-15-2023 02:18 PM ) in
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12-16-2023 03:13 AM in
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12-18-2023 12:10 PM in
Galaxy SWe apologize for any inconvenience this may have caused you. Kindly try to clear cache the application by the following steps:
Settings
Applications
Choose the application
Storage
Clear cache
If the issue persist, we kindly request you to submit an error report to our dedicated technical team. Your cooperation in this matter is highly appreciated. Please follow the outlined steps below to initiate the error reporting process:
Long press the Samsung Members icon on the Apps screen and Tap Error reports.
Tap OK on the agreement popup to send system log data.
Select Symptom category.
Describe the problem in detail and SEND.
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