Original topic:

S22 Ultra Probelm in Home button and back button problem during using office

(Topic created on: 05-09-2022 12:08 AM)
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PranavChadha
Active Level 1
Options
Galaxy S
Hello Team,


When i am using Office or Google sheets it automatically press the home or back button automatically due to which not able to work on sheets or office from S22Ultra.
7 Comments
NoteFun
Active Level 7
Galaxy S
Same problem with my S22 Ultra, and it appears in my applications like while using Samsung Note App.
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NoteFun
Active Level 7
Galaxy S
For safer Side, I have changed my navigation panel to avoid Home Button touch. I think this should be resolved through updates released today for May security.SmartSelect_20220426-014243_Settings_14178_1650917563.jpg
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PranavChadha
Active Level 1
Galaxy S
No after the update the same problem is there..
0 Likes
NoteFun
Active Level 7
Galaxy S
Yes, The situation is same with my side too. Its a total waste to upgrade from Note 20 Ultra to S22 ultra. I have changed the Navigation panel so that no home button is visible so that I can use the app for sometime. But its just a waste device as of now.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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PranavChadha
Active Level 1
Galaxy S
Not able to send feedback can you help plzz..
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PranavChadha
Active Level 1
Galaxy S
Bug is there since i am using the phone very problematic when using office or google sheets.
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