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Original topic:

S22 Ultra Not Updating or Downloading Apps Through Samsung Galaxy Store

(Topic created on: 10-22-2023 11:57 AM)
245 Views
Mohsin_Malik
Active Level 1
Options
Galaxy S
My Samsung S22 Ultra is not able to download any updates through Samsung Galaxy Store, hence I am unable to install new apps or update my phone. Please confirm if anyone else is facing the same issue or has anyone ever faced this issue?
What I shall do to fix it?


image



I am attaching the screen shot of the error I receive when I open Galaxy Store.
Please guide. 
10 Comments
Galaxy S
Uninstall Galaxy Store and then install
0 Likes
Mohsin_Malik
Active Level 1
Galaxy S
It's not uninstalling. Neither any Samsung app or update is downloading
0 Likes
Mohsin_Malik
Active Level 1
Galaxy S
Even the monthly samsung security update is not downloading.
0 Likes
HasanAskari
Active Level 10
Galaxy S
Go to app details Clear cache and data. Open the app and update. It will work.
0 Likes
ZeeshanRaja
Active Level 7
Galaxy S
Try removing main Google Id and re adding again.
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Mohsin_Malik
Active Level 1
Galaxy S
@hassanaskari Tried clearing cache and data, but samsung galaxy store apps or monthly security updates are not downloading.
0 Likes
Mohsin_Malik
Active Level 1
Galaxy S
@mzyr I will try that, but it's not Google ID issue, because other apps are being updated and downloaded via Google Play. I am only facing issue in Samsung Galaxy Store and Samsung Monthly Updates. May be I need to remove Samsung account.
0 Likes
Mohsin_Malik
Active Level 1
Galaxy S
See the attached screen shot. The error I am receiving is that Unable to connect to Samsung Galaxy Store.Screenshot_20231022_235120_Galaxy Store.jpg
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Mohsin_Malik
Active Level 1
Galaxy S
Thank you everyone the issue is resolved now. I logged out of my SAMSUNG ACCOUNT, then restarted the handset, then signed in again and accepted all the fresh terms and conditions and then it started working. Now I have updated all the apps of Galaxy Store.
0 Likes