Original topic:

S22 Ultra Display Issue Post August Software Update

(Topic created on: 08-27-2023 04:49 PM)
576 Views
vineetpai
Active Level 3
Options
Galaxy S
Samsung thinks it can make customers feel happy about 2.3GB update.
But it made it's customer get nightmare because of this worst display issue faced post software update, without any physical damage.
Never expected this from Samsung ever for it's flagship buyers being Samsung fanboy.

Attaching the pictures, hope Samsung if it is known for customer value takes right step in helping all it's valued customers get replacement for the same without any issues smoothly. Or else it will be easy backout of customers like me to exit Samsung forever!

Please don't update any OTA update folks, until Samsung looks into what they can do!

image
White flickering patch around front facing camera.


image
Faded greenish lines on display causing unbearble viewing experience.


15 Comments
Galaxy S
Did you visit the service center?
0 Likes
vineetpai
Active Level 3
Galaxy S
I have contacted service center, they said they have received the notice to service customers with replacement. But parts not available. Both display as well as battery has to be changed
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SagarS22ultra
Active Level 1
Galaxy S
Your phone is under warranty, I have facing same issue today, what should I do...?
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vineetpai
Active Level 3
Galaxy S
Each and every customer should pressurize Samsung to notice this issue and keep up it's reputation by solving all it's customers issue who are facing it. Thus they won't be loosing trust of their buyers as well as doesn't loose it's customers end of the day. Try showing the device to service center with appropriate links on the same issue being faced by all
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rahulkheria
Active Level 7
Galaxy S
Lol .. this is not after Aug update.. this is hardware malfunction.. for the time being change the display motion smoothness to standard.. and mail avout the issue to samsung ceo. This is how i got my display replaced at only rs 500..i faced the same problem in july
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vineetpai
Active Level 3
Galaxy S
I will not pay a single rupee, however I have extended warranty. I request everyone buying any devices these days irrespective of brands especially Samsung have extended warranty availed.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. Please visit this mentioned link and follow the steps to resolve the display issue

https://www.samsung.com/in/support/mobile-devices/the-display-is-not-working-properly/#:~:text=You%2....

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:
https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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vineetpai
Active Level 3
Galaxy S
The customers of these flagship devices are well aware of what they are using and how it has to be used. Software updates are always done as soon as we get it. So no need of such links to be given here for namesake. Contacted service center and they are replacing the display. When the issue is wide known, because of malfunction or QA issues don't come up like check whether it's an external damage and all. We know how much we have spent on a device so called Ultra named and we know what condition we maintain it for long lasting usage.

Thanks
Ashraf144
Active Level 6
Galaxy S
May i know why did you delete the post which you said about the circular?
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